upvc windows and classic front door Thumbnail of the Anglian Home Improvements online discount offer up to £250 additional online discount

General Terms and Conditions

  1. General Terms and Conditions
    1. Who we are. Anglian Home Improvements is a trading name of ASHI Group Limited and is a credit broker, not a credit lender. Registered Office: Liberator Road, Norwich, England NR6 6EU. Registered in England No: 2540020. Authorised and regulated by the Financial Conduct Authority for consumer credit and non-investment insurance activities.
    2. These terms. These terms and conditions (referred to as “these Terms”) apply to all our activities and should be read alongside any additional terms we provide relating to any particular activity (referred to as “Specific Terms”). Any Specific Terms will override these Terms to the extent there is any conflict between them.
    3. Legally bound. When you take part in any of our activities you agree to be legally bound by these Terms and any Specific Terms in addition to any terms and conditions of sale that apply to any related purchase.
    4. Change. We can change these Terms or otherwise withdraw or alter any activity at any time.
    5. Availability. All products included in any activity are subject to availability.
    6. Right to decline. We can decline your order if we think the activity code or offer used is invalid for the product(s) ordered or if we reasonably suspect fraud.
    7. Refund. Any refunds we offer will be subject to the separate terms and conditions applying to the relevant purchase. If we give you a refund for a product included in any activity, it will be for no more than the price you actually paid for the product, considering any saving or discount.
    8. Breach. If we think you have breached these Terms or any Specific Terms, we reserve the right to take any action that we deem appropriate. This could include disqualifying you from the activity, reclaiming any discount, bonus or prize granted or excluding you from any future promotions and/or activities.
    9. Your data. If we collect any of your personal data in relation to an activity, we will process that personal data in accordance with our privacy policy.
    10. Media. If you submit a photograph, video clip or any other media as part of your participation in any activity then you warrant that you have the right to do so and that they have been legally obtained or created. You further agree that we can use, publish and communicate that media an unlimited number of times for an unlimited period in any of our promotional materials, including without limitation our website and on social media.
    11. Law and jurisdiction. These Terms and any Specific Terms shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes or claims (including, without limitation, non-contractual disputes or claims) arising out of or in connection with them.
  2. Applicable only to Fit Before Christmas
    1. The Fit Before Christmas 2026 promotion (“Promotion”) is open to all UK residents aged 18 years or over (excluding employees of ASHI Group, their families, agents or any third party directly associated with the administration of the Promotion) who enter into a contract with Anglian Home Improvements (“Anglian”) for the purchase of qualifying products before 20th October 2026 at 5.59pm (“Qualifying Contract”).
    2. Only orders for the following products qualify for the Promotion: PVCU Stormproof Windows, PVCU Doors, Classic Composite Doors, Elite Composite Doors and Rooftrim (“Qualifying Products”). Orders for any other products, including aluminium, timber, Signature Composite doors, PVCU Sliding Sash Windows, PVCU Flush Windows, Conservatories, Garage Doors, Porches or mixed material combination orders, will not qualify. Any orders requiring third party approvals will also be excluded from this promotion.
    3. To be eligible for installation before Christmas 2026, customers must:
      • a) place a Qualifying Contract within the promotional window;
      • b) complete a satisfactory survey; and
      • c) reside in an area where installation capacity is available during the relevant period.

      Installation dates are strictly subject to survey, product lead times and regional capacity.

    4. If for any reason a technical interruption, fault or site failure occurs when processing an order, Anglian accepts no responsibility for incomplete purchases. Any incomplete orders will not constitute a Qualifying Contract for the purposes of this Promotion.
    5. Anglian will make reasonable efforts to schedule installation of Qualifying Products before Christmas 2026. However, installation before Christams cannot be guaranteed and is dependent on survey results, product lead times and operational capacity. Where installation before Christmas is not possible, customers will be offered the earliest available installation date.
    6. The Promotion does not include any discount, cash equivalent, upgrade, voucher, prize or financial incentive. It relates solely to the opportunity for installation before Christmas 2026, subject to the conditions set out herein.
    7. Anglian reserves the right to communicate confirmation of installation scheduling, delays or changes directly to the customer using the contact information provided within the Qualifying Contract.
    8. Anglian may publish general information indicating that the Promotion took place, but no personal data relating to individual customers will be published unless required by law or consented to by the customer.
    9. Customers may contact Anglian’s Marketing Team (email: marketing@angliangroup.com) with any queries relating to the Promotion. Personal data supplied during the course of entering into a Qualifying Contract will be processed in accordance with Anglian’s Privacy Policy at https://www.anglianhome.co.uk/legal/privacy-policy.
    10. The decision of Anglian regarding any aspect of the Promotion is final and binding. Anglian may refuse eligibility where a customer is found to be in breach of these terms.
    11. Anglian reserves the right to amend, suspend or withdraw the Promotion at any time prior to the end of the promotional window where necessary due to circumstances beyond its control.
    12. Insofar as permitted by law, Anglian will not be liable for any loss, damage or delay arising from participation in the Promotion or the scheduling of installation dates, except where caused by the negligence of Anglian or its employees. Customers’ statutory rights are not affected.
    13. The Promotion will be governed by English law and customers submit to the exclusive jurisdiction of the English courts.
    14. Anglian Home Improvements is a trading name of ASHI Group Limited. Registered office: Liberator Road, Norwich NR6 6EU. Registered in England No. 2540020. Tel: 0800 500 600. Website: www.anglianhome.co.uk.
  3. Online Enquiry Voucher Specific Terms and Conditions
    1. How do these terms apply? These Specific Terms are additional to the 'General Terms and Conditions' section above and apply to our Online Enquiry Vouchers only. We may amend these Specific Terms at any time
    2. Definitions. For the purposes of these Specific Terms, the following definitions will apply:
      1. “Discounted Price” shall have the meaning set forth at Specific Term 3.6b.i;
      2. “OEV Products” shall have the meaning set forth at Specific Term 3.4;
      3. “OEV Savings” shall have the meaning set forth at Specific Term 3.6b.ii;
      4. “Online Enquiry Voucher” shall have the meaning set forth at Specific Term 3.3;
      5. “Other Savings” shall have the meaning set forth at Specific Term 3.5f; and
      6. “Quoted OEV Product Price” shall have the meaning set forth at Specific Term 3.6a.
    3. Online Enquiry Voucher. If you make an enquiry through our website which leads to a design appointment, in relation to any one of the OEV Products (excluding building works), we will give you an online enquiry voucher (“Online Enquiry Voucher”). The Online Enquiry Voucher entitles you to receive a Price Reduction from the Quoted OEV Product Price at the time you place your order.
    4. OEV Products. The Online Enquiry Voucher may be used in relation to orders for any one of the following products (excluding building works):
      1. Conservatories;
      2. Windows and doors; or
      3. Rooftrim and cladding,
      together the “OEV Products”, or each individually an “OEV Product”.
    5. Use of Vouchers. Each Online Enquiry Voucher:
      1. cannot be transferred to any other person;
      2. cannot be applied to the price of building works required in relation to any OEV Product;
      3. is applicable only to the property specified in your original enquiry through our website;
      4. can only be used to gain a Price Reduction from the Quoted OEV Product Price of a single OEV Product (it cannot be applied to more than one OEV Product);
      5. can be used in conjunction with other discounts or savings available from us (“Other Savings”);
      6. is not applicable if your design appointment was made through any source other than our website; and
      7. must be attached to the official order form and correspond with the details you provided in your initial enquiry through our website, until such time as we may give further notice on our website that these Specific Terms are amended (see Specific Term 3.7 below) or otherwise withdrawn (see Specific Term 3.8 below).
    6. How we calculate the Price Reduction.
      1. When you receive a quotation from us at a design appointment in relation to any of the OEV Products, we calculate our price:
        1. using our reference standard prices; and
        2. based on your specific requirements including amongst others the type, size, glazing, hardware specifications, style and colour of the OEV Products, and the material from which the OEV Products are made, the “Quoted OEV Product Price”.
      2. If you place an order based on that Quoted OEV Product Price, we will:
        1. reduce the Quoted OEV Product Price in relation to any one of the OEV Products, provided to you at a design appointment, by the Other Savings you are entitled to claim from us (the “Discounted Price”); and
        2. apply the savings set out in the middle column of the table below (the “OEV Savings”) to the Discounted Price of the relevant OEV Product, subject to the conditions set out in the right-hand column of the table below:
          OEV Product OEV Savings Conditions
          Conservatories £150 off Discounted Price. You must place a minimum order of £3,500 to be able to use an Online Enquiry Voucher on a purchase of this OEV Product.
          Windows and doors (excluding garage doors) £50 off Discounted Price. You must order a minimum of 4 units to be able to use an Online Enquiry Voucher on a purchase of this OEV Product.
          Rooftrim and cladding £50 off Discounted Price. You must place a minimum order of £3,500 to be able to use an Online Enquiry Voucher on a purchase of this OEV Product.
          together, the “Price Reduction”.
    7. Amendment of these Online Enquiry Voucher Specific Terms. If we amend these Specific Terms after you have received an Online Enquiry Voucher, we will still allow you the relevant OEV Savings provided you otherwise comply with the Specific Terms in their amended form.
    8. Withdrawal of these Online Enquiry Voucher Specific Terms. If we withdraw these Specific Terms after you have received an Online Enquiry Voucher, we will still allow you the relevant OEV Savings provided you otherwise comply with the Specific Terms as they were at the time we withdraw them.
  4. Estimated Product Installation Times
    1. How do these terms apply? These Specific Terms are additional to the 'General Terms and Conditions' section above and apply to the estimated installation time of your chosen product. The Company reserves the right to amend these Specific Terms at any time.
    2. Estimated installation time definition. When the Purchaser enters into a contract with Anglian Home Improvements for the supply and installation of goods, an estimated time is provided. This time period refers to the amount of time that elapses between placing your order and its final installation at your property. Installation times will vary dependent upon the product you have ordered, any third party approvals that may be required along with the area within the UK that you live. Specific information about your estimated lead time can be found on your contractual documentation.
    3. 4 to 8 weeks estimated installation claims.
      1. Limitations:
        Limited to PVCU Casement Windows, PVCU Tilt & Turn Windows, PVCU Residential Doors, PVCU Patio's, Classic Composite Doors, Elite Composite Doors and Rooftrim. Only available to installation properties within the following postal areas: BH, BN, BR, CR, CT, DA, DT, EX, GU, KT, ME, PL, PO, SE, SM, SO, TA, TN, TQ, TR, TW
      2. Exclusions:
        PVCU Sliding Sash Windows, Timber Windows & Doors, Aluminium Windows & Doors, PVCU Flush Windows. Excludes any jobs which require planning permission, building regulations or any other third party approvals and any installations inclusive of Asbestos Testing and/or removal. Excludes any property that is not within the aforementioned postal areas. TR postal areas excludes Isles of Scilly.
      3. Withdrawal of 4 to 8 weeks installation claims. Anglian Home Improvements reserve the right to void, cancel, suspend, or amend estimated installation time periods at any point, for any reason, not limited to, manufacturing and installation capacity.